The aim of this meeting is to also provide you with a clear understanding of the practical features and benefits
of the services we offer and to explain anything that is not made clear in our terms of business/ client agreement.
This will help you to decide whether or not you would like to become a client of Crown Wealth Management.
We will discuss with you the service levels that you expect from us, and what this means in practice. We will
also go through with you the various packaged services that we offer and explain these so that you can
choose the ones which suit you best.

Please remember that you can select from these services and tailor them to meet your individual needs.

It is at this stage that a decision is made to determine whether you use our advisory, financial planning or
wealth management services.

We will also discuss with you the payment options for these services.

At this point you will need to sign our Terms of Business and Fee Agreement. These documents will form the basis
of our professional relationship, and we will need you to sign a copy of each before we can act for you. It is only
at this point where you will make a commitment to take up and pay for one of our services.

All information that you provide is kept confidential.

Clarifying and prioritising what’s important to you, your concerns, goals and aspirations
Gain understanding of your current situation and future Life Transitions
Determine your attitude to risk
Agree Planning assumptions together

It is at this stage we will go through your Financial Plan using our advanced financial planning systems, including:

Presentation of your personalised plan and results of your risk profiling questionnaire.
Explanation of recommendations including, cash flow, net worth, retirement planning, financial risk management
and tax planning.
Delivery of your Wealth Management Plan, personalised risk profile and agreed action plan.
Liaison with other professional advisers where required
Agree an action plan for the following 12 months.

Where appropriate arrangement of suitable investment administration platforms such as a wrap service or fund
supermarket. We will perform a number of functions on your behalf, to enable you to find the right product(s) for
your needs:

Research - We use various market leading systems to monitor the thousands of products in the market place.
This means that we can compare any product that is available to you and find the best deal for your needs. We
will compare on price, product features and suitability for your needs.
Advice - With our research comes experience and therefore advice. We will make recommendations based on
what we think is best for you to meet your stated goals.
Policy Submission - We will help you in the process of applying to the selected provider, if you require this.
Administration - We will help with the progress of your applications so that these progress smoothly.
Suitability Report - Finally, we will confirm in writing all of our research and recommendations so that you have
a record of our discussions for future reference.

Annual Review - On an annual basis we will review your Financial Plan and your investment strategy taking into
account any changes to your personal circumstances e.g. pay rise, birth of a child, change of job etc. This review
will ensure that you are on track to achieve your goals and identify what changes to your plan are required.